Privacy Policy

Introduction

PCPLEXITT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered platform and related services.

By accessing or using PCPLEXITT, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information

We may collect the following personal information:

• Name, email address, and contact information
• Company name and job title
• Billing and payment information
• Communication preferences

Usage Data

Automatically collected information includes:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on the platform
• Feature usage and interaction data
• Error logs and performance metrics

AI Processing Data

In the course of providing AI services, we may process:

• Task management data and workflow information
• Communication patterns and metadata
• Data analysis results and patterns
• Automation rule configurations

How We Use Your Information

We use collected information for the following purposes:

• Provide, maintain, and improve our AI services
• Process transactions and send related information
• Respond to inquiries and provide customer support
• Develop and enhance AI algorithms and features
• Monitor and analyze usage patterns and trends
• Protect against unauthorized access and security threats
• Communicate about updates, offers, and promotions
• Comply with legal obligations and enforce our terms

Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication protocols
• Secure data center facilities with physical protection
• Regular security training for employees

Data Sharing and Disclosure

We may share information with:

• Service Providers: Third-party vendors who assist in platform operation
• Business Partners: With your consent for integrated services
• Legal Requirements: When required by law or legal process
• Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties for marketing purposes.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate or incomplete data
• Deletion of your personal information
• Restriction of processing under certain conditions
• Data portability to another service
• Objection to processing for direct marketing

To exercise these rights, contact us at privacy@pcplexitt.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country's laws.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Criteria used to determine retention periods include:

• Duration of your account and service usage
• Legal and regulatory requirements
• Statutes of limitations for potential claims
• Business and operational needs

Policy Updates

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have questions about this Privacy Policy, contact us at: